psycopg2/.github/ISSUE_TEMPLATE/problem-installing-psycopg2.md

---
name: Problem installing psycopg2
about: Report a case in which psycopg2 failed to install on your platform
title: ''
labels: ''
assignees: ''

---

**This is a bug tracker**
If you have a question, such has "how do you do X with Python/PostgreSQL/psycopg2" please [write to the mailing list](https://lists.postgresql.org/manage/) or [open a question](https://github.com/psycopg/psycopg2/discussions) instead.

**Before opening this ticket, please confirm that:**
- [ ] I am running the latest version of pip, i.e. typing ``pip --version`` you get [this version](https://pypi.org/project/pip/).
- [ ] I have read the [installation documentation](https://www.psycopg.org/docs/install.html) and the [frequently asked questions](https://www.psycopg.org/docs/faq.html)
- [ ] I am not trying to install `psycopg2-binary` on an Apple M1, for which [binary packages are not supported](https://github.com/psycopg/psycopg2/issues/1286)
- [ ] If install failed, I typed `pg_config` on the command line and I obtained an output instead of an error.

**Please complete the following information:**
- OS:
- Psycopg version:
- Python version:
- PostgreSQL version:
- pip version